Tokemy
Last updated: 01/02/2026
Tokemy (“Tokemy”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of its users.
This Privacy & Cookie Policy explains how we collect, use, store, and protect personal data when you access or use our website, platform, and services.
This policy is drafted in accordance with:
UK GDPR
EU GDPR (Regulation (EU) 2016/679)
UK Data Protection Act 2018
ePrivacy Directive / PECR
Applicable fintech and crypto compliance standards
The Data Controller is:
Tokemy
📧 Email: privacy@tokemy.ch
(Additional corporate details may be provided in the legal notice.)
We may collect and process the following categories of personal data:
Name, surname
Email address
Phone number
Country of residence
User credentials
Wallet addresses (non-custodial where applicable)
Platform activity logs
Identity verification data
Proof of identity and residence
Transaction monitoring information
(Processed only where legally required)
IP address
Browser type and device information
Log files and usage analytics
Token-related interactions
Transaction confirmations
Risk acknowledgment records
Tokemy does not knowingly collect special category data unless strictly required by law.
Personal data is processed for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Service provision and account management | Contract |
| Regulatory compliance (AML / KYC) | Legal obligation |
| Security and fraud prevention | Legitimate interest |
| Platform analytics and improvements | Consent / Legitimate interest |
| Marketing communications (if applicable) | Consent |
Personal data may be shared with:
Compliance and KYC service providers
IT, hosting, and security providers
Legal, regulatory, or supervisory authorities
Professional advisors (lawyers, auditors)
Where data is transferred outside the UK or EEA, appropriate safeguards are applied, including Standard Contractual Clauses (SCCs).
Personal data is retained only for as long as necessary to:
Fulfil contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Retention periods vary depending on the data category and applicable laws.
You have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (where applicable)
Restrict or object to processing
Data portability
Withdraw consent at any time
Requests may be sent to: privacy@tokemy.ch
Tokemy implements appropriate technical and organisational measures to protect personal data, including encryption, access controls, secure authentication, and regular security assessments.
Cookies are small text files stored on your device to ensure website functionality, enhance user experience, and analyse usage.
Required for core platform functionality and security.
These cookies do not require consent.
Used to understand website usage and improve services.
Activated only with user consent.
Enable enhanced features and personalisation.
Require user consent.
Used only if explicitly enabled.
Tokemy does not use invasive tracking without consent.
You may:
Accept all cookies
Reject non-essential cookies
Manage preferences at any time
Cookie preferences can be changed via the cookie banner or browser settings.
Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.
Some services may use third-party cookies (e.g. analytics or compliance tools).
Tokemy does not control these cookies directly and encourages users to review third-party policies.
Tokemy reserves the right to update this Privacy & Cookie Policy at any time.
Material changes will be communicated via the website.
For privacy or cookie-related enquiries:
Email: info@tokemy.ch
By using TOKEMY, you confirm that you have read, understood and accepted this Privacy Policy, Cookie Policy and Investor Disclaimers.
